Your access to and use of the website of Proaktiv Bank Sh.A. (“Proaktiv Bank”, “we”, or “our”) at www.proaktivbank.com (the “Website”) is subject to these Terms of Use (“Terms”), our Privacy Policy, our Disclaimer, and the applicable laws and regulations of the Republic of Kosovo. By accessing or using this Website, you are deemed to have accepted these Terms. Proaktiv Bank reserves the right to amend these Terms at any time, and any such changes shall become effective immediately upon publication. Continued use of the Website following any updates constitutes acceptance of the revised Terms.
Use of the Website
The information and content provided on this Website is for general informational purposes only and does not constitute an offer, solicitation, or recommendation with respect to banking, financial, investment, or other professional services. Proaktiv Bank does not warrant the accuracy, completeness, or reliability of any content and accepts no liability for any loss or damage arising from reliance on such information.
By using this Website, you agree not to:
Use the Website to transmit unsolicited promotional content, phishing attempts, or spam;
Make misleading claims or representations regarding investment, banking, or other financial services using this Website;
Upload, share, or transmit any content that is unlawful, defamatory, obscene, abusive, or infringing on intellectual property rights;
Use the Website to distribute malware, viruses, or engage in any activity that disrupts or compromises the Website's integrity or performance;
Attempt unauthorized access to our systems, networks, databases, or applications;
Link to this Website in a way that implies association, endorsement, or approval by Proaktiv Bank without prior written consent.
Any misuse or breach of these Terms may result in civil and/or criminal liability in accordance with the laws of the Republic of Kosovo.
Secure Usage Policy
As a user of Proaktiv Bank’s digital platforms and web-based services, you acknowledge and agree to the following:
All data and communications on or via Proaktiv Bank’s web applications are the property of Proaktiv Bank.
You must not disclose, copy, alter, misuse, or share any confidential or sensitive information obtained through the Website without prior authorization.
You agree to comply with all cybersecurity, data protection, and confidentiality regulations as mandated by Proaktiv Bank and the laws of the Republic of Kosovo.
You shall not engage in unauthorized access, modification, or disruption of Proaktiv Bank’s digital systems, software, or data.
You must not reproduce, distribute, or download any content protected by copyright without the express permission of the rights holder.
Intellectual Property Rights
All intellectual property rights, including but not limited to, trademarks, logos, domain names, design elements, texts, visuals, and documents available on this Website are the exclusive property of Proaktiv Bank or are used with proper license or permission. No part of this Website may be copied, reproduced, or used in any form without the prior written consent of Proaktiv Bank.
Applicable Law and Jurisdiction
These Terms, together with the Privacy Policy and Disclaimer, are governed by and construed in accordance with the laws of the Republic of Kosovo. Any legal disputes arising from your use of this Website, whether contractual or non-contractual, are subject to the exclusive jurisdiction of the courts of the Republic of Kosovo.